Privacy Policy
Effective Date: August 7, 2026
Last Updated: August 7, 2026
Achieve Health (“Achieve Health,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you regarding your information.
This Privacy Policy applies to information collected through the Achieve Health website, online forms, appointment requests, patient communications, telephone communications, text messaging/SMS, and other interactions with Achieve Health.
Information We Collect
Achieve Health may collect personal information that you voluntarily provide to us, including:
- Name
- Date of birth
- Mailing address
- Email address
- Telephone/mobile phone number
- Emergency contact information
- Insurance information
- Appointment and scheduling information
- Information submitted through website forms
- Communication preferences
- Information you provide when communicating with our office
- Health or medical information when appropriate and permitted by law
- Other information necessary to provide healthcare or administrative services
Our website may also automatically collect limited technical information, such as IP address, browser type, device information, pages visited, and other information regarding interaction with our website.
How We Use Personal Information
Achieve Health may use personal information to:
- Provide and coordinate healthcare services
- Schedule, confirm, change, or cancel appointments
- Respond to patient questions and requests
- Communicate regarding healthcare services
- Send appointment reminders and other administrative communications
- Communicate regarding billing, insurance, or account matters
- Verify insurance eligibility and benefits
- Process payments
- Provide information requested through our website
- Improve our website, services, and patient experience
- Maintain appropriate business and medical records
- Comply with applicable legal, regulatory, healthcare, and administrative requirements
- Protect the security and integrity of our systems and services
Text Messaging / SMS Communications
If you provide your mobile telephone number and consent to receive SMS/text messages from Achieve Health, we may use text messaging for communications such as appointment reminders, scheduling communications, office notifications, patient service communications, and other communications related to your relationship with Achieve Health.
- SMS consent is not shared with third parties or affiliates.
- Mobile phone numbers and SMS opt-in/consent information will not be sold, rented, shared, or disclosed to third parties or affiliates for their marketing or promotional purposes.
- Your consent to receive SMS messages is not a condition of purchasing or receiving healthcare services.
- Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan.
- You may opt out of SMS communications at any time by replying STOP to a text message from Achieve Health. You may reply HELP for assistance or contact Achieve Health directly.
- Opting out of SMS communications does not prevent Achieve Health from communicating with you through other appropriate methods.
Who We Share Personal Information With
Achieve Health does not sell or rent personal information.
When necessary and permitted by applicable law, information may be disclosed to service providers or organizations that assist Achieve Health with healthcare operations and business functions, including:
- Healthcare providers involved in your care
- Laboratories, pharmacies, imaging facilities, and other healthcare organizations
- Insurance companies and health plans
- Billing and payment-processing providers
- Electronic health record and healthcare technology providers
- Scheduling and patient communication service providers
- Information technology and website service providers
- Professional advisors and other organizations assisting with legitimate business operations
- Government agencies, regulators, law enforcement, or other parties when disclosure is required or permitted by law
Third-party service providers are provided only the information reasonably necessary to perform the services for which they have been engaged and are expected to appropriately protect information provided to them.
SMS consent and SMS opt-in information are not shared with third parties or affiliates for marketing or promotional purposes.
Health Information and HIPAA
As a healthcare provider, Achieve Health may collect and maintain protected health information (“PHI”) that is subject to the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable healthcare privacy laws.
The use and disclosure of PHI is governed by applicable law and the Achieve Health Notice of Privacy Practices. Where HIPAA or another healthcare privacy law provides protections beyond those described in this general Privacy Policy, the applicable healthcare privacy requirements will control.
Website Forms
When you submit information through an Achieve Health website form, we use that information for the purpose for which it was submitted and for related healthcare or administrative purposes.
Forms requesting consent to receive text messages should provide access to this Privacy Policy near the SMS consent language so that individuals can review our privacy practices before providing consent.
Submitting a website form does not automatically constitute consent to receive marketing or promotional SMS messages unless such consent is expressly requested and provided.
Cookies and Website Technologies
Our website may use cookies and similar technologies to support website functionality, security, analytics, and improvements to the user experience.
Information collected through these technologies may include browser information, device information, IP address, pages viewed, and general website usage information.
Data Security
Achieve Health uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
No electronic communication or information-storage system can be guaranteed to be completely secure. Individuals should use appropriate caution when transmitting sensitive information electronically.
Data Retention
Achieve Health retains personal information for as long as reasonably necessary to provide services, fulfill the purposes for which the information was collected, meet healthcare record-retention requirements, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
Your Privacy Choices
You may contact Achieve Health to request updates or corrections to certain personal information, change communication preferences, or ask questions regarding how your information is handled.
Rights regarding medical records and protected health information may be subject to HIPAA and other applicable federal and state laws.
Children's Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate authorization from a parent, guardian, or other legally authorized representative when such authorization is required.
Third-Party Websites
The Achieve Health website may contain links to third-party websites. Achieve Health is not responsible for the privacy practices, content, or security of websites operated by third parties. Individuals should review the privacy policies of those websites before providing personal information.
Changes to This Privacy Policy
Achieve Health may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or applicable legal requirements.
When changes are made, the revised policy will be posted on our website with an updated effective or revision date.
Contact Achieve Health
Questions or concerns regarding this Privacy Policy or our privacy practices may be directed to Achieve Health through the contact information provided on our website.
Achieve HealthColorado
Website: www.achievehealthcolorado.com
